We are proud to partner with international express courier DHL Express on all our shipments. As a part of our commitment to sustainability, we elect the DHL GoGreen Climate Neutral service for every shipment, meaning that Dai makes a corresponding contribution to a climate protection project, thus neutralising shipment carbon emissions, for every parcel shipped.
Read more about Dai’s packaging and shipping commitment here.
TRACKED & SIGNED SHIPPING
- We offer FREE US shipping on total order values above $250 via DHL Express GoGreen Shipping with an estimated delivery of 3-5 working days.
- For orders below $250, we offer a flat shipping rate of $20.
REST OF WORLD
TRACKED & SIGNED DELIVERY
EUROPE (EU & Non-EU):
- For all orders over £250 we offer FREE DHL Economy GoGreen Shipping with an estimated delivery of 4-6 working days.
- For all orders under £250 we offer DHL Express GoGreen Shipping with an estimated delivery of 4-6 working days for a flat rate of £20.
Australia, New Zealand, Canada, Hong Kong, Singapore, Japan
- DHL Express GoGreen Shipping with an estimated delivery of 3-7 working days at a flat fee of £25.
India, Israel, Malaysia, Taiwan, United Arab Emirates, Cayman Islands, Puerto Rico
- DHL Express GoGreen Shipping with an estimated delivery of 3-7 working days at a flat fee of £35.
Not seeing your country? Email us at firstname.lastname@example.org.
TAXES AND DUTIES OUTSIDE THE UK
As of Jan 1, 2021, non UK customers may be asked to pay duty, taxes, and customs fees before they can receive their shipments. Dai is not responsible for local import duties and taxes, please consult your local customs office for more information.
Our preorder products are made in limited quantities and are made to order. To reserve the item for you, we charge your card upfront to avoid any future interruptions related to card expiration or replacement. Your item will ship within a few days of the date indicated on the individual product page.
FINAL SALE ITEMS
Please note that Items purchased from the Spring Clean Sale or Archive Collection online or in store are sold as final sale items. These are non-refundable and non-returnable.